Overview
At Smart Label Print, we provide digital products and services in the form of label generation quotas. Our policy regarding cancellations and refunds is designed to be clear and fair.
Cancellations
Since our products are digital and delivered instantly upon purchase, we do not offer cancellations for any purchased plans. Once a purchase is made and the label quota is added to your account, the transaction is considered final.
Refunds
All purchases made on Smart Label Print are non-refundable. We offer a free trial with 100 label generations for all new users to test our service thoroughly before making a purchase decision. We encourage users to make use of this free quota to ensure our service meets their needs.
Because the label quotas you purchase have lifetime validity and do not expire, we are unable to provide refunds for any unused portions of your quota.
Exceptional Circumstances
In the rare event of a technical error resulting in a duplicate charge or failure to deliver the purchased quota to your account, please contact our support team immediately. We will review the issue and may, at our sole discretion, issue a refund or manually credit your account.
Contact Us
If you have any questions about our Cancellation & Refund Policy, please contact us via our contact page.